BeSpeak Books

Privacy Policy

Information we collect

When you use the contact form or email us directly, we receive the details you choose to share: your name, email address, phone number if you include it, and the message itself, which often contains a project description, word count, genre or a sample of your manuscript. We also collect basic technical data that any web server records, such as browser type, device category, approximate region and the pages you visited. If analytics tools are active on the site, they record aggregated events like page views and referral sources rather than the content of your messages.

How we use it

Your details are used to answer your enquiry, to prepare a manuscript review and a clear quote, and to keep the project correspondence in one place while we work together. We do not sell your information, and we do not add you to a mailing list because you asked a question. Technical and analytics data help us understand which pages authors actually read and where the site is slow or confusing.

Cookies and tracking

The site may set cookies for basic functionality and for analytics. These are small files stored by your browser; they do not identify you by name. You can block or delete cookies in your browser settings at any time, and the site will still work for reading pages and sending a message. Where consent is required by law, we ask for it before non-essential cookies are placed, and you can withdraw that consent later by clearing cookies or contacting us.

Sharing with service providers

We rely on a small number of third-party processors to run the site and handle correspondence: a hosting provider, an email or form delivery service, and analytics software. These providers only see the data needed to perform their task and are bound by their own privacy terms. We do not pass your manuscript to anyone outside the studio without your written agreement. If a project moves toward print, your files are shared with the Canadian printer only after you approve that step.

How long we keep it

Enquiry messages and project files are kept for as long as we need them to answer you and, if we work together, for the duration of the project plus a reasonable period afterwards so we can respond to follow-up questions. You can ask us to delete your correspondence and files at any point, and we will do so unless we are required to keep a record for accounting or legal reasons.

Your rights

You can ask to see the personal data we hold about you, request a correction, ask for a portable copy, or ask us to delete it. You can also object to certain processing or withdraw consent you gave earlier. If you are in the European Union, the GDPR gives you these rights directly; if you are in California, the CCPA gives you comparable rights, including the right not to be discriminated against for exercising them. Send any request to the email or phone number below and we will respond as quickly as we can.

Accuracy and honest claims

We describe our editing, layout and print-ready services plainly. We do not promise bestseller status, guaranteed sales, awards or specific review outcomes, and we do not use fake endorsements, invented client names or manufactured urgency to encourage you to sign. Any example project mentioned on this site is presented as an illustration of the kind of work we do, not as a claim about your own results. If something on the site looks misleading, tell us and we will correct it.

Contact for privacy questions

BeSpeak Books
4538 Josue Flat Suite 310
Reillystad, NB N8B 0Y7
Email: info@bespeakbooks.com
Phone: (300) 732-8836

Last updated: 1 January 2025

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